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What Steps Do I Need to Take to File My Hair Relaxer Claim?

Although using cosmetic products is associated with a certain degree of risk, there is a much higher risk of physical harm if the product is defective or contains harsh chemicals that can cause damage to your skin. Hair relaxers are one such subtype of cosmetic products that aim to chemically treat your hair to straighten them and remove any waves or curls.

While a chemical treatment might be tempting compared to using a manual hair straightener, using chemicals can significantly damage your skin and hair due to their intrinsically harsh nature, In some cases, the hair-relaxing product might damage your scalp or skin instead of producing the desired results. If it happens, you should know what steps you can take to file a legal claim against the offending product with the assistance of an experienced defective product attorney at Riddle & Brantley in North Carolina and obtain compensation for your damages through a hair relaxer lawsuit.

Gathering Physical Evidence

The foremost step for any hair relaxer claim is to collect physical evidence that proves that the product resulted in your physical injury. You should take photos and videos of your hair and scalp before and after the chemical treatment with the offending product to document the extent and severity of physical damage caused by the product. It is also advisable to keep any receipts of purchase, product packaging, or official correspondence with the product manufacturer regarding your complaint. All this evidence can be used by your lawyer to help support your claim and increase your chances of a successful outcome.

Contacting the Salon

If you got your hair treatment at a salon, you should contact them as soon as possible to lodge a formal complaint. Depending on the severity of your injury, they might offer you a refund or compensation for your losses. It is crucial to take all evidence with you to the salon and contact the relevant customer service department to start the process of a complaint. If a company does not give you the service that you were expecting, they need to be held liable for its actions. They need to keep up with those details and ensure that you are doing everything to keep yourself covered.

Contacting the Manufacturer

Besides contacting the salon, you should also inform the manufacturer of the damage caused by their product to your skin. Whether or not the manufacturing company takes up your complaint and offers compensation. It is crucial to present physical evidence of your injury with your complaint and contact them through official channels to lodge your complaint. This will also help to build your case to show that you reached out to them. Seeing how the company reacts can help your legal team in the future.

Seeking Medical Treatment

In some cases, the damage to your skin or scalp might be severe enough to warrant medical treatment. This can be due to skin burning, irritation, or other adverse effects. Seeking medical treatment is essential to restore your health and have additional evidence in the form of an official diagnosis. There are also medical records that can be used to further strengthen your hair relaxer claim. Keeping track of these documents can help build you a solid case to bring up to a legal professional.

Taking Legal Action

If you are unable to receive compensation from the salon or manufacturer of the offending product, you might be able to take legal action against them to obtain compensation for your damages. Consulting an experienced lawyer is one of the most important steps you can take to increase your chances of obtaining a successful outcome. They will be able to go over the details and see if you have a case or not. If you do they will do everything in their power to make sure that it gets to a court of law. Having someone willing to fight for you will make the process go by so smoothly.


A hair relaxer claim is a complicated process that might require proof of your injury and subsequent medical treatment. However, despite the requisites for legal action, filing a lawsuit might be the only suitable way in some cases to obtain adequate compensation for your damages. Hiring an experienced lawyer is one of the first steps to ensure success in your claim. They will keep track of all the details and understand the importance of why you need compensation.

Alice Jacqueline is a creative writer. Alice is the best article author, social media, and content marketing expert. Alice is a writer by day and ready by night. Find her on Twitter and on Facebook!

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